Consultation & Consultation Fee
Every consultation is done personally by Yatin Deshpande.
We provide two types of consultations.
Consultation in person for those who can visit us or long distance consultation for those who cannot visit us by e-mail, video conferencing etc. As services and systems used differ greatly between each service, the process for both consultations are carried out differently.
BEFORE THE CONSULTATION APPOINTMENT
Step by step procedure to order from Allure Hair
For ordering any products that Allure Hair makes
Step1: Read the details given on the website.
I charge non refundable consultation fee of Rs.2000/- ( to be paid in advance before the consultation to confirm the appointment) for the initial consultation to ensure that all appointments are with serious clients only.
I would like to inform clients that I will answer their queries on the phone only if the client has paid the consultation fees in advance. Most people who call to make enquires do not take any effort to read the information given on the website. The information they want is already given FREE OF COST on the website www.allurehair.co.in but if they would want me to answer their queries over the phone then consultation fee has to be paid in advance.
You do not need to read everything but only information that is relevant to your requirement by scrolling down as the headings will give you clear idea of which information you need to know.
Step 2 : Email your photographs as per the requirements given & wait for my reply. Attach photographs which clearly show your present condition of hair loss & old photograpghs before hair loss took place. Older photographs should give clear idea how your own hair was previously before hairloss.
Photographs are very essential. Whether you live in Mumbai or out of Mumbai I need to see client photographs so that I can understand your hairloss related problem.
Step 3: If you have sent me the details correctly then I shall reply to your mail.
Do not call up immediately after you send me your email. Have patience & wait for a day or two for me to respond. If you do not get a reply it means that you have not sent me the details as per my requirement. I do not respond to emails sent with incorrect information that is not as per my requirements.
Step 4: I will send you an e-mail or a text message or call up to inform you if I have a solution to your hairloss problem. You will then have to pay the consultation fee of Rupees Two Thousand in advance to book your consultation appointment.
For those who do not want to read the information given on the website which is available free of cost, they are required to pay theconsultation fee of Rupees Two Thousand in advance so that I can answer their queries personally on the phone.
As a matter of policy I do not give prices / estimates / quotes over the telephone.
Home Visit Service for patients
Allure Hair does not visit clients / patients at home. I do not have staff who can be sent for home visit.
Those patients who are unable to visit my place can use the instructions given on the website about how to take measurements & email it to me.
How to send your photographs to place order for your wig/ hairpiece/ hair replacement system
Without your photographs we cannot proceed with your order.
All wig measurements must be sent along with latest photographs, reference pictures or sketches of the hairstyle required on the wig. Please send your old photograpghs before hair loss took place that clearly shows your natural hairline to use as a guide. As hair loss progresses, it may become difficult to make out where your natural hairline is. It is common to end up wearing a wig too low or too high on your forehead if the hairline is not seen.
If you send incorrect measurements then the wig will not fit you correctly. It cannot be altered later.
Guidelines for sending photographs
The photographs should be in JPEG format. Please use small file sizes (around 100 Kilobytes each photo) & do not attach very large megapixel files straight from the camera and attach them to your email.
Don't send irrelevant images, be selective, send only pictures that indicate your hairstyle correctly.
Do not send photographs taken from low resolution cameras of mobile phones.
- The photo must be taken against a light background (either white, off white, cream or light grey so that your features are distinguishable and contrast against the plain background).
- Clear and of good quality. Crop your image to edit and remove any unnecessary portions of the picture.
- Full face without glasses/sunglasses and normally without a hat, cap or a head covering . Should show the front back left side, right side,Top area or any other specific area where the hairloss exists.
- Position the person being phographed and lighting in such a way that there are no distracting shadows on the face or background. Maintain a natural expression.
We charge Rs.2000/- ( to be paid in advance before the consultation begins) for the initial consultation to ensure that all our appointments are with serious clients only.
if the client places order and makes 100% payment in advance at the time of consultation to make the wig / Hair extensions / Hair replacement system then consultation fee is deducted from the final cost.
The consultation fee will NOT be deducted from the final cost if the client places order LATER to make the wig / Hair extensions / Hair replacement system.
Normally consultation takes about 30 minutes.For those clients who need to know much more and 30 minutes are not sufficient we shall be happy to give additional consultation time at a cost of Rs. 2000/- for every addtional 30 minutes or a part thereof. This additional consultation fee is not deducted from the cost of the wig/ hair extension/ hair system.
So your consultation is “free” if you buy a wig / Hair extensions / Hair replacement system from us.
Wig Trial during Consultation
We only show samples of the different type wigs we make. We do not have wigs of different types and sizes for clients to wear and try on their own head during consultation.
We will fit the wigs only on the dummy heads and not on the clients own head.
Due to our strict health & hygine standards, we DO NOT allow clients to try on wigs made for others. Since it is preferred and requested by clients that they do not receive someone else's used item, this policy is necessary to ensure the best quality of your purchase. All purchases from us have not been worn or tried on someone else prior to you receiving them.
Clients are requested to book appointments & be punctual so that sufficient time can be given for the consultation to be carried out properly, with complete satisfaction to achieve the best results.
Consultation for Wigs
During consultation we show samples of wigs, different types of hair texures, net bases for you to review it. After understanding your requirements, we recommend the correct option for you.
The options for all wigs involve – selecting your preferred: Hair Color (can choose up to 3 colors in any mixture blend), Hair length, Hair Texture, Density, type of hair parting.
Consultation for Hair Replacement
A Hair Replacement consultation takes around 30 minutes. During this time we will discuss in depth the various type of hair replacement systems available and the system that would benefit you as the client individually, based on the type and degree of hair loss.
We also need to establish the suitability of each system as well as your personal requirements and the result you wish to achieve after the restoration process.
Consultation for Hair Extensions
A Hair Extension consultation takes around 30 minutes. During this time we will analyse your hair and scalp to see if you are suitable for hair extensions. We will discuss application options available, determine what length, color and style you require and what result you want to achieve after the application process. Hair extension details will be discussed more in depth during the consultation appointment.
Long distance Consultations
We prefer to meet our clients in person but those who stay out of Mumbai or cannot travel to us we suggest to send measurements, photographs by e-mail, courier or by post, of their hair loss and provide details of their diagnosed condition. We do not think that a full consultation can be done by email / photographs / telephone. However it can only be used as a guide for understanding of your wig / hair replacement needs, but it still can not replace a face to face consultation with Yatin.
Please note Allure Hair is not responsible for client's perception of the wigs, hair extensions & hair replacement systems based on photographs or by reading on our website.
The use of your mobile phones within our premises is strictly prohibited. Technology and good manners are compatible. Please observe cell phone ettiquette and turn the ringer of your mobile phone to silent mode before entering our premises.
Impolite cellphone use is out of control. Please respect the personal space of other people and do not force us to overhear your conversations. It is highly disruptive and distracting to me while I am at work during consultation or service. I do not want interruptions as majority of your callers do not require immediate access and can be attended after the appointment. Don’t answer or make calls or text or respond to texts during consultation.
Allure Hair reserves the right to refuse customers without assigning any reasons.
How much does a wig cost?
As a matter of policy we do not give prices over the telephone without seeing the client or their photographs. We require old photographs of the clients before the hair loss started along with present photographs to get an idea of their hairline, style, color etc. if they want a similar look for the wig. Otherwise they can send a reference photo of someone else if they want a different look so that we can give them an estimate.
The cost of a basic short length ladies / men's wig starts at around Indian Rupees 15,000/- (about 300$ US or 200 Euros depending on the foreign exchange rate) and the price goes upwards. The price of our custom made hand knotted full wig varies according to Cap size,Cap construction, Hair type (Indian hair, European hair, etc.),Hair length, Hair density and above all on how much intricate work has to be done.
The more expensive the wig, the more lightweight, supple and well-fitting the cap, which moulds perfectly to the head. We work to a standard, not a price, and we never make false promises that may not meet your expectations.
The less hair a wig has, the more time it takes to make than a dense hair wig. All our wigs are handmade with highest quality virgin human hair with cuticle intact and in same direction from root to end and, therefore, do not tangle. This type of hair is most expensive but will remain in good condition for much longer than decuticlized hair. It can also be heat styled and colored to match to your own hair color or highlighted / low lighted easily. We are able to offer color matching and can get hair in straight, curly or wavy forms and in varying degrees of thickness and texture.
The cost increases depending on the length, color and hair type, but there are no hidden extras and the basic price includes cutting and styling initially when you first take delivery of your wig and a second one within two weeks after that in case you want any minor changes. We do this because in order to get the exact cut the wig may be possibly cut too short. We prefer to leave the hair a little longer so you can get used to it and if needed trim it up later.I generally prefer to cut the wig on the clients own head as that gives a perfect idea about the final look. I assure all clients that I am conservative in my cutting and no one is used as a subject for my own artistic creations.
We charge Rs.2000/- (to be paid in advance) for the initial consultation.
Washing, styling and color costs are given based on the type of wig. The wigs can be washed and conditioned regularly by following the guidelines. We offer a complete after-sales facility including the opportunity for the wigs to be brought to us for washing, styling, coloring and refilling of hair as and when it is needed. We instruct the clients on how to wash their own wig at home and get the appropriate wig block, brushes etc. to enable them to do this. Once we have made for a client, the details are on record and it is much easier to make further pieces. If you send us your used wig or hairpiece, we can make a similar piece if not an exact copy of it.
Caution – Do not waste your money on cheap wigs. Although the price may be tempting, you will only get what you pay for. Many cheap readymade wigs are mass produced by inexperienced unskilled wigmakers as opposed to being crafted by highly skilled experienced wig makers who hand tie each individual hair strand to the wig base.Such type of cheap wigs requires repeated refilling of hair as the density of the hair reduces after use due to shedding of hair due to incorrect knotting or breakage of hair due to tangling and the net base becomes visible. Refilling of hair repeatedly means incurring additional cost. So effectively such wigs tend to cost more in the long run. This cost is not considered when buying a wig which may be cheaper initially but you end paying more during the period of use. A well-crafted custom made wig like the type we make usually takes 40 to 100 hours( four to eight working days ) for one person to make and takes the donor years to grow the hair used in these wigs.